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Can I exchange merchandise purchased online or by phone?
Top : Returns and Exchanges

Article ID: 000038
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Question
Can I exchange merchandise purchased online or by phone?

Answer

Subject to availability, you may return an item for exchange within 30 days of purchase. Please call us before you mail anything back to us so that we can reserve the correct item for you. Then send your item to Tiger Rags Exchanges, 138 South Gay Street, Auburn, ALĀ  36830. Be sure to include a copy of the sales receipt and invoice, a note requesting the exchange and a self addressed stamped envelope bearing the amount of postage required to send the item you want to you. We may be able to help you determine that amount when you call. This will assure a speedy turnaround on your exchange. USPS Priority Mail envelopes and boxes may be obtained at no charge at your local Post Office. This is usually the most efficient packaging solution for exchanges.


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